Episode #392

How great practice owners build teams that stay and perform

May 19, 2026

What if the biggest threat to your practice isn’t reimbursement, competition, or overhead—but the way you hire, lead, and retain people?

In today’s episode, I’m joined by Mike Dixon, president of Hoops, for a conversation every practice owner needs to hear. We unpack why staffing issues feel so hard, why most owners were never trained to lead, and how the right systems can turn your team from your biggest headache into your greatest competitive advantage. If you’ve ever said, “I just can’t find good people,” this episode may challenge the way you think about the real problem—and the real opportunity.  

Resources:

Start Planning Today

Don’t miss out on exclusive access to financial tips, strategies, and expert-led webinars. Subscribe to the “Planning Life, On Purpose” newsletter today and stay ahead of the planning curve!

FEAR Setting Exercise from Tim Ferriss

HoopsHr.com

Book a Triage call with Adam

Download the Practice Owner’s Financial Toolkit

20/20 Money Ultimate Financial Success Masterclass

OD Mastermind Interest Form

Check out Adam’s new book: How to Buy an Optometry Practice

—————————————————————————————
Please rate and subscribe to 20/20 Money on these platforms

Apple Podcasts

Spotify
—————————————————————————————

For past episodes of 20/20 Money with full companion show notes, please check out our episode archive here!

Check out Adam’s other podcast!

The Optometry Success Podcast 

Subscribe on Apple Podcasts: https://bit.ly/4tttng6

Subscribe on Spotify: https://bit.ly/4tuf0YM 

Episode Transcript

No transcript available yet.

Enjoy our content? Subscribe for regular updates!

Related Podcasts

  • Practice Management
How great practice owners build teams that stay and perform

What if the biggest threat to your practice isn’t reimbursement, competition, or overhead—but the way you hire, lead, and retain…

  • Practice Management
Don’t make these financial and business mistakes! (the talk I give at every optometry school’s private practice club)

The financial decisions you make early in your career can shape the next several decades—and most people don’t realize it…

  • Practice Management
Using EOS to Create Clarity and Traction in Your Practice with Tom Restivo

Ever wonder if, when, or how to build stronger operations within your practice? In this episode, I sit down with…

  • Practice Management
How a Limiting Mindset Can Cost Practice Owners More Than They Realize with Dr. Steve Vargo

In this episode I sit down with Dr. Steve Vargo to unpack a mindset that many practice owners quietly wrestle…

  • Practice Management
Independence vs Isolation in Private Practice with John Marvin

In this episode I sit down with John Marvin to explore a challenging but important idea for private practice owners:…

  • Practice Management
The Blueprint for Growing a Multi-Million-Dollar Optometry Practice with Dr. Kurt Steele

Most optometrists think growth comes from better marketing or more patients—but the real advantage often starts somewhere much less obvious:…