20/20 Money Episode # 71 – Increasing Annual Supply Contact Lens Sales (and Profitability) In Your Practice with Ryan Gustus, OD

Welcome back 20/20 Money Community to another episode. Well, unconventional times call for unconventional strategies. Some of you may have financial-related questions about what’s going on right now in the markets. Whether you’re a new investor and this is your first “taste” of volatility or you’re a seasoned investor on the brink of or in retirement, it’s times like these that questions, concerns, or doubt can creep into our psyche and mindset. I wanted to let you know that we’re going to be hosting a “town hall” type meeting/webinar on Wed, March 18^th at 8pm EST to talk through some investing-related perspectives of what’s been happening in the financial markets. This is what it will NOT be: I will not pretend to know when the fluctuations in the market will end, I will not hold myself out as an epidemiologist or infection dx specialist—I’ll be coming at this purely through the lens of how to think about the recent events of the market, try and put some context around is based on what history has told us the way markets react to these events, and we’ll also open it up for questions as well with the ability to anonymously submit questions. If you’d like to submit a question beforehand, please do so by emailing [email protected]. All questions will be read aloud anonymously on the recording and I’ll answer them as best I can.

With that being said, let’s move on to today’s episode. My guest on today’s show is Dr. Ryan Gustus. Ryan is a partner in Eyecare Associates of Bluffton, IN and also a co-founder of Lensquote, a resource that helps ODs and their team increase contact lens annual supply sales in their practice. In our conversation we spend time talking about Ryan’s path to partnership in the practice and the genesis of Lensquote. Ryan shares how the software evolved from a simple Excel spreadsheet with a few macros into a visually appealing web-based platform that helps patients and ODs understand the total net cost breakdown of contact lens options. We also take a few related digressions down the path of leadership, task delegation, why the idea of selling as an optometrist is a perfectly normal and necessary mindset to master (instead of thinking of it as sleazy or “sales-y” in the traditional sense).

As a reminder you can get links to all the resources discussed in this conversation by heading to our website at www.integratedpwm.com and clicking on the Learning Center.

And with that introduction, I hope you enjoy my conversation with Dr. Ryan Gustus.

Registration for IPWM Webinar

Lensquote

To Sell is Human

Ryan’s LinkedIn profile

Ryan’s Practice

Epsd 37: Buying and Growing a Successful Rural Optometry Practice